PAYMENT POLICY

After we have approved your application we kindly ask you to make an advanced payment of 250.00€ to confirm your reservation. We will hold your reservation for a period of 24h00, we require a payment to secure the reservation. If the payment is not made within 48h we will not hold your booking. The remaining balance is to be paid until 29 days before your arrival by bank transfer  (We will send you the bank details at that time).

RETREAT CANCELLATIONS

It is your responsibility to read and understand our cancellation policy before making a reservation.

Naturally, no one books with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please purchase travel cancellation insurance once you have made your reservation.

GUEST CANCELLATION POLICY

If you cancel your trip, Pure Flow Motions Retreats does not offer refunds for any reason. If you cancel the retreat for more than 60 days before the start of the booked retreat your payment may be used as credit for another retreat to be taken within a year of your original retreat date. We will gladly transfer your credit to another guest.

Depending on when you cancel, cancellation penalties may apply.
Fees are determined by the following schedule:

  • If you cancel more than 90 days before your retreat start date, 100% of your payment may be applied to another retreat within a year from then.

  • If you cancel 60 – 30 days before your retreat start date, 50% of your payment may be applied to another Retreat. You will forfeit 50% of your payment

  • If you cancel 29 days before your retreat start date, 0% of your payment may be applied to another Retreat, you will forfeit your entire payment.

Exceptions to our policy cannot be made for any reason. We do not offer credit for a guest arriving late or leaving early.

Pure Flow Motions cancellation policy

While we have never cancelled a retreat to date, if Pure Flow Motions retreats must cancel a booked retreat date for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payment to us, constituting a full settlement.

Pure Flow Motions retreats is not responsible for your expenses incurred in preparation for any cancelled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.

TRAVEL AND CANCELLATION INSURANCE

To join the retreat the client booking the retreat must have travel insurance.  Please be sure that your insurance policy covers you for all relevant SPORT ACTIVITIES you will be engaging upon on your retreat & TRIP CANCELLATION.

Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees.

With most agencies, insurance must be purchased within 14 days of making your reservation.

We love World Nomads Travel Insurance as this covers you for all activities during a Retreat.